UNIT: 1 Technical Documentation Presentation :
Accuracy and Conciseness in Technical English, Structure Format etc. for Technical Reports & Thesis, Comparing and Contractive other aspects of short reports and long dissertations.
UNIT: 2 Communication Skills: Communication Process:
Concept & importance, System of communication: Formal & internal. Barrier to effective communication.
UNIT: 3 Principles of Business Communication:
Planning and conduction conversations, interviews and Discussion. The preparation of oral statements, effective listening, telephonic communication.
UNIT: 4 Written Communication:
Guides to effective writing for business correspondence including letter and job application Memorandum, Office orders, Reports.
UNIT: 5 Non-Verbal Communication:
Importance and Type-Cluster and congruency. Kinetics Voal CUes. Modern Forms of Communication: Telex, Fax, Telegram & Teleconferencing & E-mail.
UNIT: 6 Practical in Business Communication:
Report writing, Public Speaking, Seminars, Presentation, Interview, Group Discussion, Effective Listening.
SUGGESTED READINGS:-
- 1. Lesikar “ Business Communication” AITBC
- 2. S. M. Ray “Business Communication” HP